A two-sided platform, and I worked one side of it
PANTARIS is a cloud service platform by ETAS, part of the Bosch group, built as a marketplace with two faces. On one side, companies subscribe to automotive cloud services, organise them across organisations and workspaces, and give their teams access. On the other, providers use the Creator to develop and list a product, manage versions, monitor their APIs, and handle subscriptions and billing. I joined as a UX/UI designer in September 2022, and my focus was the Creator.
credits
Every cycle started with a question we could answer
Each cycle opened with user stories, acceptance criteria, and an explicit research question, so the team could tell afterwards whether an answer had actually arrived. From there we picked whichever method fit: interviews, surveys, usability testing, quantitative and qualitative side by side. Concepts were developed with users, refined against their feedback, and tested again. The discipline existed to keep a developer-facing platform from drifting into purely technical solutions, which is the standing risk on this kind of product.
A hierarchy you can see instead of remember
Navigating between organisations and the projects inside them had grown complex enough that people lost their place. I developed a UX concept built on an explicit hierarchical structure with guidance at each level, so the relationship between an organisation, its workspaces and its projects sits in the interface rather than in the user’s head.
Components before the style guide existed
The platform went through a transitional phase with no style guide at all. I designed and implemented responsive UI components during it, dashboard tiles among them, that carry key information flexibly across devices. They became the consistency reference the platform had been missing, and they set the standard the later system was measured against.
